Blog 2 Columns

Monetisation Strategies with Sandvine Increasing revenue from your current customers requires a deep understanding of their needs and behaviors. Sandvine’s data insights provide the foundation for crafting targeted monetization strategies.   Top Strategies: Customer Segmentation: Identify heavy users and categorize them into segments like gamers, work-day users, and families. Tailor specific plans and VIP packages that cater to their unique needs, enhancing their experience and loyalty. Exclusive Offers: Use detailed customer data to create special promotions and loyalty discounts. Personalized offers not only drive sales but also strengthen customer relationships. Technology Upgrades: Introduce customers to the latest tech, such as […]

Boosting Customer Service with Sandvine As a small telco, providing exceptional customer service is your competitive edge. However, the lack of network visibility can hinder your ability to quickly address customer issues. Sandvine’s tools can help you regain this advantage.   Key Benefits: Real-Time Insights: See what your customers are experiencing in real-time. This immediate visibility allows you to address issues promptly, reducing frustration and improving satisfaction. Proactive Measures: Use predictive models to identify potential problems before they affect your customers. Proactively reach out to those who might need assistance, turning potential issues into opportunities for loyalty. Sentiment Analysis: Understand […]

Discover innovative strategies using Sandvine’s Operations Insights to boost network troubleshooting and elevate user experience in small telcos by prioritizing customer needs, enhancing decision-making with comprehensive insights, and reducing troubleshooting time for superior network services. If you are interested to learn more, please get in touch.  You can reach us at talktous@essential-net.com.

Rural and small telcos possess unique advantages over larger telecommunications companies when it comes to providing customized, personalized services to consumers and businesses. With their strong local presence, and often local ownership, small telcos can provide a level of customer service larger, national and multinational companies simply cannot match. In addition, small telco networks benefit from a greater degree of flexibility and agility when it comes to developing and quickly delivering innovative services, personalized offers, and next-generation technology. Sandvine’s products and solutions provide small telcos with world-class, yet scalable and affordable, network visibility and traffic management tools, allowing network operators […]